Shipping policy
Good Time Rock Wear — Shipping Policy
Processing Times
All orders are processed within 1–3 business days. During peak seasons, new product drops, or promotional periods, processing times may extend slightly — but we’ll always keep you updated.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Typical delivery estimates:
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UK Standard Shipping: 2–5 business days
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UK Express Shipping: 1–2 business days
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Europe: 5–10 business days
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USA & Canada: 7–14 business days
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Rest of World: 10–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes, or handling charges. These costs are not included in your order total and are the responsibility of the customer.
Incorrect or Incomplete Addresses
Please double‑check your shipping details at checkout. Good Time Rock Wear is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order appears delayed or lost, contact us at support@goodtimerockwear.com and we’ll work with the carrier to resolve it.
Pre‑Order Items
If your order contains pre‑order items, the entire order will ship together once all items are available — unless otherwise stated.
Shipping Restrictions
Some regions may have limited shipping options. If we’re unable to ship to your location, we’ll notify you and issue a full refund.